How to Submit a Help Desk Ticket

Summary

Process for submitting a ticket to the help desk.

Go to the help desk website at https://service.kccd.edu/.
Click the "Get Help" button (you may be prompted to sign in through Okta first).
Fill out the form with details about your issue, including your contact information, the type of issue, and a description of the problem.
Attach any relevant files or screenshots that could help the support team understand your issue.
Review your ticket details and click "Submit" to send the ticket to the help desk.

Article ID: 2423

Created

Tue 12/16/25 1:12 PM

Modified

Tue 1/20/26 8:33 PM