Popular Services

Submit a Ticket

General incident form.

Software Support Request
Okta Support Request
IR Main Research
Reporting and Data Services
Password Reset

Reset your district password

General Canvas Request
TDX Enhancement Request
Wi-Fi and Network Support
Cerro Coso Canvas Support

Request Support for a Canvas issue at Cerro Coso Community College

Web Services Request
Email Account Conversion
Remote Access via Zscaler Request
Email Support

Request Email support for an email issue, new shared mailbox, or new 365 email group.

Employee Termination Request
Bakersfield College Institutional Review Board Request
New Shared Mailbox Request

Request a new Shared Mailbox

Hardware Issue Support
Printer Support Request
BC Academic Technology Support Request

Request support from the BC Academic Technology team

Password Reset
Hardware Purchase Request
Connect to a Printer
Shared Drive Access Request
Zscaler Privileged Remote Access Request

This service is for users outside of the KCCD network (non-employee such as vendors, consultants, etc.)