Popular Services

Submit a Ticket

General incident form.

Password Reset

Reset your district password

Remote Access via Zscaler Request
General Canvas Request
Email Support

Request Email support for an email issue, new shared mailbox, or new 365 email group.

Software Support Request
Cerro Coso Canvas Support

Request Support for a Canvas issue at Cerro Coso Community College

Okta Support Request
Email Account Conversion
Zscaler Privileged Remote Access Request

This service is for users outside of the KCCD network (non-employee such as vendors, consultants, etc.)

Mitel/Telephone Service Request
BC Academic Technology Support Request

Request support from the BC Academic Technology team

New Shared Mailbox Request

Request a new Shared Mailbox

Employee Termination Request
Hardware Purchase Request
IR Main Research
Reporting and Data Services
Connect to a Printer
Password Reset
Web Services Request
Hardware Issue Support
Wi-Fi and Network Support
Printer Support Request
Report Phishing/Spam
Google Gemini Support

This service request is for Google Gemini account issues.